We offer free shipping on all Australian orders and free shipping on all international orders over $140AUD (2-5 DAYS). Shipping on all international orders below $140AUD is flat rate of $40AUD. Excluding duties and taxes for your country.
|SERVICE||ESTIMATED DELIVERY TIME||DUTIES & TAXES||COST|
|INTERNATIONAL SHIPPING VIA AUS POST||2-10 BUSINESS DAYS||NOT INCLUDED||
$40AUD orders below $140AU
Orders are dispatched from our warehouse based in Sydney, and are usually delivered within 2-5 working days. A signature is required upon receipt of goods. Please make sure you or someone is available to receive the package. Please note due to COVID there can be a significant delay with international shipments. We cannot guarantee that you will receive your package within the expected time frame as estimated delivery dates are used as a guide only. SONYA can also not be held responsible for any delays, missing, lost or stolen packages sent by our couriers. If there is an issue with your delivery please contact Australia Post directly.
Since these fees are not computed nor applied to orders by SONYA, please contact your local customs office to find out more information if you are unsure of the charges.
CHANGES TO YOU ORDER
If you require any changes to your order; including incorrect address details and/or item sizing, contact customer service immediately.
If your order has already been processed, SONYA accepts no responsibility for incorrect details entered. However, our returns is available for changing incorrect items.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees. SONYA reserves the right to cancel any order after purchase.