We offer free shipping on all Australian orders over $240AUD & and free shipping on all international orders over $240AUD.
Shipping on all international orders below $240AUD is flat rate of $40AUD. Excluding duties and taxes for your country.
Orders are dispatched from our warehouse based in Sydney, and are usually delivered within 2-10 working days. A signature is required upon receipt of goods. Please make sure you or someone is available to receive the package. Please note due to COVID there can be a significant delay with international shipments.
DUTIES & TAXES
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that SONYA does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by SONYA, please contact your local customs office to find out more information if you are unsure of the charges.
CHANGES TO YOU ORDER
If you require any changes to your order; including incorrect address details and/or item sizing, contact customer service immediately.
If your order has already been processed, SONYA accepts no responsibility for incorrect details entered. However, our returns is available for changing incorrect items.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees. SONYA reserves the right to cancel any order after purchase.